TERMS
Terms of Use
Effective date: 12 September 2026. These Terms must be reviewed when the service, stores, or applicable law changes.
The Cigara provider is the publisher identified in the Legal Notice. That page contains the provider’s full identity, address, registration details, and contact email.
1. Service
Cigara provides tools for recording smoking events, viewing personal patterns, managing pack information, and optionally using pacing, AI, map, and community features. The service is informational. It is not medical advice, a medical device, a diagnosis, a treatment, a smoking-cessation service, or an emergency service.
2. Accounts and acceptable use
Users must provide accurate information, keep credentials secure, and use an account only for themselves. You must not break the law, harm or harass another person, impersonate someone, upload malware, bypass access controls, scrape or overload the service, reverse engineer it except where legally permitted, infringe rights, or submit content you do not have permission to use. Content or access may be limited or removed for security, abuse prevention, moderation, fraud, legal compliance, or user protection.
3. Premium features
The price, billing period, trial, renewal, and material conditions of Premium are shown before confirmation. Apple purchases are managed through Apple and Google Play purchases through Google Play. Cancellation normally stops the next renewal but does not automatically refund the current period. Apple and Google control their store refund processes, subject to applicable consumer law. Contact support@cigara.app for billing assistance without sending full card details. Read the refund and cancellation policy.
4. Deletion and termination
You may delete your account in the app or through the public account deletion page. Deletion is subject to retention exceptions in the Privacy Policy. We may suspend or end access for serious or repeated violations, security risks, fraud, or legal requirements.
5. Changes and contact
We may update the service and these Terms. We will publish an updated version with a new effective date and give additional notice for material changes where required. These Terms are governed by French law, subject to mandatory protections of the country where a consumer lives. Consumers retain any mandatory court, mediation, statutory guarantee, and withdrawal rights. The consumer-mediator identity must be confirmed before paid consumer sales if French law requires mediation: [TO CONFIRM].
6. Community and external services
You retain ownership of content you submit, while granting Cigara a limited licence to host, process, display, secure, moderate, and improve the relevant community feature. Community content may be visible to other users. Some AI, catalogue, map, authentication, email, and platform features use third parties; AI results may be wrong or incomplete and must not be used for medical or emergency decisions.
7. Intellectual property and liability
Cigara and its original software, design, text, graphics, and branding are owned by Karl Karl or used under licence. You receive a personal, non-exclusive, non-transferable licence to use the service under these Terms. Features may change, be interrupted, or depend on third parties. Nothing excludes liability that cannot legally be excluded, including mandatory consumer protections, fraud, or death or personal injury caused by negligence.
8. Contact
Questions, complaints, privacy requests, deletion requests, and billing issues can be sent to support@cigara.app. Read the Privacy Policy and Legal Notice.