BILLING

Refunds and cancellation

Cigara does not currently offer paid subscriptions or take direct card payments.

When Premium becomes available

Subscriptions and purchases will be billed and managed by the Apple App Store or Google Play. The store, price, billing period, trial, renewal, and material conditions will be shown before you confirm a purchase.

Cancel a subscription

Cancel through the store where you purchased the subscription. Cancelling normally stops the next renewal; it does not automatically refund the current billing period.

Request a refund

For an App Store purchase, request a refund through Apple. For a Google Play purchase, request a refund through Google Play. Store rules and applicable consumer law determine eligibility and processing.

If you need help identifying a transaction, contact support@cigara.app without sending full card details or passwords.

Contact

Cigara does not process direct card payments on this website. Any direct-payment exception will be described here before it is offered.